“ Portillo's in Forest Park is an absolute gem! Their charbroiled burgers are top-tier--honestly, Burger King wishes their burgers were this good. The nostalgic atmosphere is what really sets this location apart. Stepping inside feels like walking into a classic 1960s diner, with awesome lighting and decor that adds to the experience. One thing I really appreciate is that they offer free refills at the counter, which is a nice touch, especially with how pricey drinks can be these days. The food is incredible--the ribs are a must-try! They were well worth the 20-minute wait (just keep in mind that you can't order them through the drive-thru). Service is friendly and fast, and I didn't have to wait long in line. They also have self-order kiosks, but I prefer chatting with the cashiers, who always bring great energy. And of course, the cheese fries are a must--this is Chicago fast food at its absolute best. Five stars all the way! ”

“ Service was great. Impromptu family Christmas lunch. They were wonderful about helping set up tables. Food was good, Service was really great. ”

“ Thank you for having a plant-based option! I love the Chicago-style Garden Dog! It's an affordable, yummy, quick option for when I'm craving or on the go! I dare ask for more vegan and plant-based options... ”

“ Food is amazing. Very good portions for the money and beef tastes better than Buona beef ”

“ I was driving into town on a Saturday for a wedding and HAD to snag some Portillo's! I was able to order online for pickup 15 minutes later. Easy peasy. The interface was easy to navigate and it was easy to add or take off toppings. The orders were all correct, it was piping hot. My spicy chicken sandwich, onion rings and cheesy fries really hit the spot. This location had a plethora of parking, some great staff working the drive thru line. You have to go inside to pickup your order-- they're sitting on a shelf, labeled with your name. No complaints! ”

“ Ordered takeout. The food was ready when we picked it up. Ordered Italian beef sandwiches and chop salad. Food was fresh and delicious. Always a favorite in our family. ”

“ My husband wanted to experience his first Chicago beefs sandwich so our friend brought us here. The person taking our order outside didn't hand us a menu until we had already placed our order. I ordered a Breaded Whitefish Sandwich and cheese fries already per my friend's suggestion. Then I saw the menu and and am pleased to see they now carry a plant based hot dog. Mental note to try the plant-based dog next time because I really want one! We got our food to go so we didn't see the inside of the establishment. My husband got his Italian beef sandwich "wet" dipped in the juice. He really liked it - he wolfed it down - and he described it as "hefty" meaning he didn't need to eat the rest of the day haha. My friends got double hot peppers on theirs. My fish sandwich was good, with a piece of melted cheese and lettuce on top. The French fries are crinkle cut and the sauce is a gooey nacho sauce. I was so hungry I barely tasted them. Overall a good fast food meal and met our expectations. ”

“ Portillos takes no nonsense from customers when ordering, so know what you want and how you want it. I always get a Big Beef, extra dipped, with hot peppers and fries. My son experienced the chocolate cake shake for the first time and he was shook. He said it was amazing but he was totally full. ”